I've found it difficult liaising with a client who is based in a different part of the country as it is so much easier to understand the brief and what the client wants in a meeting. It's certainly been more challenging working on this brief as it's difficult to understand what exactly the client wants. Without being face to face you can't gain the level of feedback needed on the work you send over so I have to improvise with what I understand and my interpretation. I've also found it difficult to retain contact with the client due to being busy, so I've learnt that I need to chase up clients a lot to ensure I can continue to work on the brief. I think in the future I must chase the client up on a more regular basis and make sure I ask for a telephone number if they are in a part of the country that isn't easy to reach in such a short time frame. By taking on this Live brief I've developed a better understanding of how to approach a client in a professional and friendly manner. When chasing up a client I have found that you have to be wise to how you word your message to ensure you are friendly but assertive.
No comments:
Post a Comment